Job Description
Qualifications
Youre good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others.
Required Technical and Professional Experience
- Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work/practical experience).
- 3-5 years of programming experience in Healthcare applications.
- Working hours for this position requires working United States Eastern Time hours, Monday through Friday, from 8:00 AM to 5:00 PM ET (05:30 PM to 2:30 AM IST).
- Employees work exclusively from the office. This position requires in-person attendance at the Kyndryl office located in Bangalore East Taluk, Bengaluru. Remote work is not an option due to client contractual obligations.
- The employee will be part of a 24x7 on-call support rotation. They will be required to be available outside of regular working hours, including evenings, weekends, and holidays, to respond to urgent issues or incidents. This responsibility will be shared with other team members, ensuring continuous support coverage. The employee may be required to troubleshoot, resolve, or escalate critical problems and ensure minimal disruption to services during United State off-hours.
- Proficiency in COBOL programming in an IBM z/OS mainframe environment.
- Expertise in Job Control Language (JCL).
- Knowledge of mainframe technologies, including CICS, VSAM, and CA-Datacom.
- Production Support experience, including batch and online support, break-fix support and permanent fixes in production.
- Familiarity using mainframe tools, including TSO, ISPF, SDSF.
- Development lifecycle experience, from Developing to System Test to UAT to Production.
- Familiarity with software development methodologies (Agile, Waterfall).
Required Technical and Professional Experience
- Serve as the first line of support for production and UAT batch job failures. Assist batch/console operators with troubleshooting and resolving issues, and escalate to the appropriate team when necessary
- Strong verbal and written communication skills, with the ability to convey technical information clearly to both technical and non-technical stakeholders.
- Strong analytical and problem-solving skills.
- Accountability in actions.
- Strong attention to detail and ability to work independently.
- Prioritizing tasks and managing time effectively to meet deadlines.
- Understanding user needs and considering their experiences when developing software.
- Staying positive and productive in the face of challenges or setbacks.
- CA Solve (or equivalent Incident Management system).
- CA Jobtrac (or equivalent Job Scheduler).
- Transfer protocol (e.g. NDM/FTP/SFTP).
Job Classification
Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time
Contact Details:
Company: Kyndryl
Location(s): Bengaluru
Keyskills:
TSO
Cics
JCL
COBOL
Zos