Travel Executive - Customer Service Executive @ Multinational Company

Job Description

HI-JOBSEEKERS!!!

GREETINGS FROM SHININGSTARS!!!

HIRING FOR TRAVEL EXECUTIVE FOR MULTINATIONAL BPO IN NOIDA LOCATION.

Job Title: Customer Support Executive (Voice Process)

Company Location: Noida

Work Mode: Work from Office (WFO)

Job Description

We are urgently hiring for a Customer Support Executive Voice Process (Travel Domain) to join our team in Noida Location. The ideal candidate should have prior experience in a Travel Voice Process, along with working knowledge of Amadeus GDS tools.

Key Responsibilities:

• Handle inbound and outbound voice-based customer queries related to travel bookings, cancellations, and modifications.
• Assist customers with flight reservations, ticketing, and travel-related support using Amadeus GDS tools.
• Provide excellent service to ensure customer satisfaction and retention.
• Resolve queries in a professional and timely manner while adhering to company policies.
• Manage shift responsibilities and ensure proper documentation of customer interactions.
  

Key Requirements:

• Experience: Minimum 6 months in a Travel Voice Process.
• Technical Skills: Proficient in Amadeus or other GDS platforms.
• Communication: Must be fluent in English with certification or equivalent proficiency.
• Shifts: Rotational shifts (24x7 support).
• Working Days: 6 days a week (Rotational week off).
  

Salary & Benefits:

• CTC: 4.5 LPA (Depending upon last drawn)
• Incentives: Performance-based (if applicable)
• Growth: Opportunity to grow within a reputed travel process
  

How to Apply:

Interested candidates may send their updated resumes to whatsap no. #Kaynat_8957778***

Start your journey with a growing team in the travel customer support domain. Apply now!

Thanks & Regards,

Kaynat Khan

8957778***

Team Leader

ShiningtarsITPL

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Keyskills:   Amadeus Travel Process gds BPO customer service international ticketing Rescheduling Voice Process Customer Support Airline Process CSE PNR Refunds Customer Care Cancellation Air Ticketing