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Consultant - L&OD @ Icertis

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 Consultant - L&OD

Job Description

Role Summary:

As an L&OD Consultant, you will support the design, delivery, and evaluation of learning and organizational development initiatives that align with Icertis strategic goals. You will collaborate with cross-functional teams to foster a culture of continuous learning, innovation, and high performance.

Key Responsibilities:

  • Learning & Development
    • Assist in executing learning programs for technical, functional, and leadership capabilities.
    • Support onboarding, upskilling, and career development initiatives across global teams.
    • Curate and share relevant articles, videos, and resources to promote continuous learning.
    • Design internal promotions and communication campaigns to drive engagement with L&OD initiatives.
    • Explore and integrate AI-powered learning tools and platforms to enhance personalization and scalability.
  • Organizational Development
    • Contribute to initiatives that enhance employee engagement, team effectiveness, and cultural alignment.
    • Support change management efforts and help embed Icertis values into everyday practices.
    • Assist in implementing competency frameworks and development pathways for various roles.
  • Data & Insights
    • Create and maintain dashboards (including Power BI) to track learning metrics, participation, and impact.
    • Track attendance and participation in learning programs and generate regular reports.
    • Follow up on feedback from learning sessions and development programs to drive continuous improvement.
  • Stakeholder Coordination
    • Coordinate with internal stakeholders and external partners for content development, program delivery, and logistics.
    • Ensure timely communication, alignment, and execution of L&OD initiatives across teams.

Qualifications & Experience:

  • Bachelors or Masters degree in HR, Psychology, Education, or related field.
  • 2+ years of experience in L&D or OD, preferably in a tech or SaaS environment.
  • Familiarity with instructional design, digital learning tools, and LMS platforms.
  • Experience with Power BI or similar tools for dashboard creation and data visualization.
  • Exposure to AI tools and platforms used in learning and development (e.g., adaptive learning systems, chatbots, content generation).
  • Strong communication, facilitation, and project coordination skills.

Key Competencies:

  • Digital Fluency
  • Collaboration & Stakeholder Management
  • Analytical Thinking
  • Learning Agility
  • Innovation & Creativity
  • AI Awareness & Application

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Human Resources
Role Category: Human Resources - Other
Role: Human Resources - Other
Employement Type: Full time

Contact Details:

Company: Icertis
Location(s): Pune

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Keyskills:   Training And Development Dashboards Stakeholder Management Organizational Development

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