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Process Associate @ IGT Solutions

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 Process Associate

Job Description

Customer support Associate


Process Role ::

Customer Service Associate (Voice) - Domestic

Job Role::

1. Ticket booking. cancelation, Flight delays

2. Solving queries related to Refund and baggages.

3. Informing customers related to the flights.


Requirements ::

HSC/Graduate

Fresher/ Experienced


Salary ::

CTC: 15K/month (Approximately)

In-hand: 13K/month (Approximately)

Extra Benefits ::

Incentives (Based on performance)

Over Time (Based on business requirement)

Shift Time & Week Off ::

6 Days working 24*7 Rotational Shifts (Including Night Shifts).

1 Rotational Week Off.

Communication ::

Fluent English Communication Skills


Transport Facility ::

Pick-up or Drop facility available (One side transport available only during

night shift).


No Leaves apart from week-offs would be available for next 3 months or

upcoming 90 days.

Share your resume via WhatsApp or email


Contact Person Details ::

HR Arun

E-mail ID: ar**********e@ig*********s.com

Phone Number: 8308987***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills:   Inbound Voice Process Domestic Voice Process Bpo Voice Domestic BPO Voice Process Customer Service Bpo Customer Service Telecalling Customer Care Inbound Calls Voice Support

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₹ 50,000-1.5 Lacs P.A

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IGT Solutions

Weikfeild I.T park , Block D 6th floor viman nagar ,behind Novotel hotel. Pune 411014 .