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Chat & Voice Process Executives | Min 1Y Exp | Upto 4.7L | 2way cab | @ Tech Mahindra Business

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 Chat & Voice Process Executives | Min 1Y Exp | Upto 4.7L | 2way cab |

Job Description

Job Title: International Voice & Chat Process Executive

Company: Top Multinational Company (MNC)

Location: Hyderabad (Work from Office)

Job Type: Full-Time

Job Overview:


A fast-growing global BPO is hiring experienced professionals for International Voice and Chat Process. This is an excellent opportunity for candidates with prior international customer service experience to grow within a professional and dynamic environment.

Walk-in Interviews


#102, 2nd floor, Moghal Emami Mansion, Veer Nagar, Opposite shadhan college, metro pillar 1085, Khairatabad, Hyderabad


For Interview Scheduling, reachout our HR team

* Prathyusha : 8790033***

* Ravi : 8790044***

* Sai : 8790010***


Roles and Responsibilities:


Handle inbound and outbound customer queries through voice or chat channels.


Provide excellent customer support and resolve issues in a timely manner.


Ensure customer satisfaction and maintain quality service standards.


Escalate unresolved queries to the appropriate internal teams.


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Eligibility Criteria:


Experience: Minimum 12 months in an international voice or chat process (mandatory).


Education: Graduate or Undergraduate with good technical and logical reasoning skills.


Skills:


Excellent communication skills in English (both verbal and written).


Comfortable with rotational shifts and night shifts.

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Working Conditions:


Working Days: 5 days a week (2 rotational week-offs)


Shifts: Rotational shifts (24/7 support)


Location: Hyderabad (On-site)


Transport: 2-way cab facility provided


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Salary Package:


International Voice Process: Up to 4. 7LPA


International Chat Process: Up to 4.3 LPA


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Perks and Benefits:


2-Way Cab Facility

20k loyality bonus


Professional Work Culture


Growth Opportunities within the Organization


Walk-in Interviews


#102, 2nd floor, Moghal Emami Mansion, Veer Nagar, Opposite shadhan college, metro pillar 1085, Khairatabad, Hyderabad


For Interview Scheduling, reachout our HR team

* Prathyusha : 8790033***

* Ravi : 8790044***

* Sai : 8790010***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Tech Mahindra Business
Location(s): Kolkata

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Keyskills:   Chat Support International Chat Process International Voice Process Blended Process International Call Center International Non Voice Excellent Communication In English International Voice International Process International BPO International Calling

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₹ .25-4.75 Lacs P.A

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