Conducting induction and on-boarding training programs
Training on selling skills
Training on all MLI Insurance products and processes
Training on all MLI Digital tools and Assets
Officers learning journey
Conducting GIDs and IIDs
Conducting PRP and FOD as and when required
Administrative:
Planning, scheduling, and executing all regular training programs for office Leadership & FLS
Proactive planning for any special training programs, interventions and management development programs.
Coordinating with the Branch Offices', Regional Offices and leadership team for regular performance reviews meetings and sharing of expectations and deliverables between the business managers.
Ensuring time and duration adherence; internal and regulatory compliances
Employee Development:
Development of on board employees; regular performance reviews and feedback for continuous improvements in knowledge and skills.
Motivating, traction of the KRAs and R&R, providing continuous encouragement for the mapped employees.
Course correcting any gaps in knowledge, skills or attitudes of the mapped employees through training, coaching and counseling.
Quality Assurance:
Ensuring adherence to curricula, contents and sessions plan.
While encouraging different styles of deliveries, ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides.
Ensuring that each program achieves the business objectives it was targeting to achieve.
Master Trainer:
Be the first choice trainer for all the high level MDPs and lead company-wide initiatives.
Job Classification
Industry: InsuranceFunctional Area / Department: Teaching & TrainingRole Category: Corporate TrainingRole: Process TrainerEmployement Type: Full time