Customer Relationship Executive @ Multi Pharma

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Customer Relationship Executive

Multi Pharma
0 - 1 Years
Bengaluru
6 years ago
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Job Description

13.Email writing skills & Letter drafting
4.To manage Inbound & Outbound Call / Email
5.Communicating courteously with customers
6.Follow communication procedures, guidelines and policies
7.Answer calls professionally to provide information about products and services,
8.orders, or obtain details of complaints.
9.Collecting orders & Follow up for payments from the distributors on the basis of previous records.
10.Resolve the issues related material damage or delay of material supply or any other issues
11.Keep good relationship with customers
12.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
13.Follow up to ensure that appropriate actions were taken on customers requests.
14.Refer unresolved customer grievances or special requests to designated departments for further investigation.

Employement Category:

Employement Type: Full time
Industry: Pharmaceutical
Functional Area: Sales
Role Category: Sales Exec
Role/Responsibilies: Customer Relationship Executive

Contact Details:

Company: Multi Pharma
Location(s): Bengaluru

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Keyskills: Customer Service Customer Care Customer Care Executive

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Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Multi Pharma

Multipharma

Customer Relationship Executive @ Multi Pharma

Home > Sales Exec