Senior Manager - Global Delivery, Professional Services
- Guidewire Software
- 15 - 20 years
- Bengaluru
- 5 months ago
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Job Description
Summary
Join our Professional Services team and lead the charge in transforming how insurers operate. Were building the future of insurance with a cutting-edge SaaS Insurance Platform powered by the public cloud, leveraging cloud-native microservices, and fostering an innovative marketplace for third-party application developers. Were seeking a hands-on, visionary leader to guide our clients on this journey. As a Senior Manager in Guidewire Professional Services, you will empower and lead multiple high-performing delivery teams, ensuring the successful design, configuration, and integration of Guidewire solutions that meet our clients strategic goals.
Job Description
What youll do:
- Lead and oversee successful Guidewire product implementation, maintenance, and enhancement projects.
- Provide techno-functional expertise across at least two Guidewire xCenter modules (e.g., PolicyCenter, ClaimCenter, BillingCenter) from end-to-end.
- Effectively manage relationships with both technical and non-technical stakeholders, ensuring clear communication and alignment on project goals.
- Drive Agile project management methodologies, ensuring efficient delivery and continuous improvement.
- Act as a team motivator, fostering a collaborative and high-performing environment.
- Mentor and guide team leads to effectively managing their respective teams, promoting professional growth and development.
- Maintain and grow the customer portfolio, ensuring client satisfaction and identifying new opportunities.
- Oversee project scope, timelines, budget, and resource allocation to ensure successful project delivery.
- Collaborate with business analysts, architects, developers, and quality assurance teams to define requirements, design solutions, and ensure quality deliverables.
- Stay abreast of industry best practices and emerging Guidewire technologies to drive innovation.
What you bring:
- 15+ years of overall IT experience with a minimum of 8-10 years of hands-on experience in Guidewire product implementation (PolicyCenter, ClaimCenter, BillingCenter, etc.).
- Proven experience as a technical delivery leader and project manager/senior manager in large-scale Guidewire projects.
- Deep understanding of the Guidewire architecture, data model, and technical components.
- Strong proficiency in Gosu scripting, Java/J2EE, XML, Web Services (SOAP/REST)
- Familiarity with cloud platforms (AWS/Azure) and related Guidewire cloud offerings is a significant advantage.
- Demonstrable knowledge and experience in Property & Casualty (P&C) insurance domain (e.g., Personal Auto, Property, Homeowners, Commercial Auto, Workers Compensation).
- Excellent business communication, leadership, and client-facing skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Experience with Agile Scrum or SAFe methodologies.
- Guidewire certification (e.g., Config/Integration ACE) is highly preferred.
- Prior experience in a consulting environment is a strong plus.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: Guidewire SoftwareLocation(s): Bengaluru+ View Contact
Keyskills: Business communication Manager Quality Assurance agile project management XML Analytical Consulting Resource allocation Project delivery Continuous improvement Analytics
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Guidewire Software
Guidewire exists to deliver the software that P&C insurers need to adapt and succeed in a time of rapid industry change, and to ensure that every customer succeeds in the journeyWe believe that P&C insurance plays a vital role in protecting people and business, and in enabling society to fun...
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