Servicenow BA
- Apptad
- 7 - 12 years
- Hyderabad
- 6 months ago
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Job Description
Key Responsibilities:- Work closely with stakeholders to gather, analyze, and document business requirements for ServiceNow implementations and enhancements.
- Translate business needs into functional and technical requirements/user stories.
- Support ServiceNow module implementations (e.g., ITSM, HRSD, ITOM, SecOps, CSM).
- Assist in designing solutions that align with best practices and platform capabilities.
- Collaborate with developers, architects, and testers to ensure accurate delivery.
- Conduct gap analyses, workshops, and process mapping sessions with users.
- Perform UAT (User Acceptance Testing) planning and support end-user training.
- Develop and maintain project documentation including BRDs, FSDs, and test cases.
- Track project progress, risks, and issues; provide regular updates to stakeholders.
- Ensure ServiceNow solutions meet compliance and governance standards.
Job Classification
Industry: Recruitment / StaffingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Back End DeveloperEmployement Type: Full timeContact Details:
Company: ApptadLocation(s): Hyderabad+ View Contact
Keyskills: hrsd job description talent acquisition servicenow recruitment head hunting screening training and development employee relations training sourcing performance appraisal employee engagement induction onboarding payroll performance management
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