8+ Years of experience in Palo Alto firewalls, experience Cisco firewalls and Checkpoint.
Experience in identifying troubleshooting and resolving any hardware, software or configuration related incidents observed on any equipment across network.
Experience in preparing the Method of Procedure for any configuration changes and follow Change management procedures.
Hands on experience and Knowledge and working experience on Cisco, Palo Alto Security Products (Firewall & IPS) is an added advantage.
Experience in Firewall and VPN troubleshooting.
Responsible for leading any planned scheduled maintenance activities. Should be able to lead any incident calls with OEM technical support and provide any inputs required for restoration.
Resolve Customer Escalations and Act as a key SPOC for L3 Incidents.
Experience of Global | Build and Manage | Tech skills/exp
Enterprise IT application experience
Preferred Technical and Professional Experience
Familiar with a variety of IT concepts, practices, and procedures
Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models
Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Strong analytical and problem-solving skills with high attention to detail
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: IT Network - OtherEmployement Type: Full time