At least 5 years of experience in a similar role, preferably in an IT or technical setting.
Fluent in Japanese (JLPT N3 or above) and English, both written and verbal. Proficiency in IT systems, including networks, hardware, software, and troubleshooting.
Experienced in handling client communication and negotiations.
Excellent in Japanese skills both translation and interpretation
Proven hands-on experience in SCRUM or Project Management.
Excellent problem-solving and analytical skills
Hands-on experience with cloud technologies, databases, or programming languages is a plus.
Experience with IT service management tools (e.g., Service Now, Jira).
Preferred Professional Experience
Certifications in Japanese language proficiency JLPT N3 or above
Excellent communication and interpersonal skills, with the ability to explain technical information to non-technical individuals
Experience in working with Japanese clients or in a multicultural team is preferred.
Knowledge of Mainframe domain.
Ability to work independently and manage multiple tasks and deadlines.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information SecurityRole Category: IT Infrastructure ServicesRole: IT Infrastructure Services - OtherEmployement Type: Full time