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ServiceNow developer- FSM, CSM @ Kyndryl

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 ServiceNow developer- FSM, CSM

Job Description


Required Technical and Professional Experience

  • 8+ Years of hands-on experience in ServiceNow development.
  • 5+ years of experience in developing and implementing ServiceNow CSM solutions, with a focus on case management, knowledge management, surveys, and omnibus-channel processes,
  • Experience in developing and implementing ServiceNow FSM solutions, particularly focusing on work orders, tasks, scheduling, and resource management. Completion of Customer Service Management (CSM) Professional Plus Suite.

Preferred Technical and Professional Experience

  • Certified Implementation Specialist - Field Service Management) certification in ServiceNow,
  • CIS-CSM (Certified Implementation Specialist - Customer Service Management) certification

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Kyndryl
Location(s): Hyderabad

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Keyskills:   fsm CSM cta

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