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Cyber Security Operations Analyst @ Encora

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 Cyber Security Operations Analyst

Job Description

Job Title: Cyber Security Operations Analyst
Experience: 5+ years
Department: Information Security
Job Type: Full-Time
Purpose of the Role
As a Cyber Security Operations Analyst, your primary responsibility is to protect the day-to-day operations of the organization by understanding and monitoring cybersecurity risks and threats. You will help ensure the correct protective, detective, and monitoring controls are in place while also playing a key role in cyber incident response activities. You will be a critical part of the Cyber Security Operations team, working closely with internal stakeholders and external partners (e.g., SOC MSSP) to safeguard the organisation s critical systems and data.
Key Responsibilities
  • Respond to alerts and escalations from the Managed Security Service Provider (SOC MSSP) and internal systems.
  • Investigate, triage, and resolve security incidents in a timely and effective manner.
  • Develop and maintain documentation, including knowledgebase articles and playbooks to improve investigation and response efficiency.
  • Support the Cyber Security Operations Manager with analysis and reporting, including regular metrics and insights to inform decision-making.
  • Monitor the effectiveness of implemented security controls and ensure compliance with internal policies and industry standards.
  • Recommend improvements in information security monitoring and controls based on threat trends and evolving business needs.
  • Maintain up-to-date knowledge of the cybersecurity threat landscape and its potential impact on the organisation.
  • Participate in incident response activities and contribute to post-incident reviews and lessons learned.
  • Assist in improving cybersecurity policies and standards across the business.
Qualifications and Experience
Essential:
  • Undergraduate degree in Cyber Security, Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Demonstrated understanding of security operations, threat detection, and incident response.
  • Familiarity with IT system and network architecture.
Preferred:
  • Experience working in a Security Operations Centre (SOC) or similar environment.
  • Hands-on experience in investigating and responding to security incidents.
  • Understanding of key IT service management and change management processes.
  • Working knowledge of cybersecurity monitoring tools, SIEM platforms, and investigation techniques.
Skills and Attributes
  • Strong analytical and problem-solving skills.
  • Ability to adapt quickly to changing priorities and emerging threats.
  • Excellent verbal and written communication skills for technical and non-technical audiences.
  • Ability to work independently and collaboratively in a hybrid (remote/on-site) environment.
  • High attention to detail and commitment to maintaining confidentiality and integrity.
Key Relationships
  • Cyber Security Team
  • Wider IT and Infrastructure Teams
  • Business Managers and Senior Leaders
  • External vendors and MSSP partners
About Encora

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics
Role Category: Data Science & Machine Learning
Role: Data Engineer
Employement Type: Full time

Contact Details:

Company: Encora
Location(s): Ahmedabad

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Keyskills:   Computer science Change management Product engineering Operations Analyst cyber security Information security SOC Analytical SIEM Security operations

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