Manager - Medical Coding
- Optum
- 12 - 17 years
- Chennai
- 6 months ago
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Job Description
Primary Responsibilities:
- Be able to maintain knowledge of coding and regulatory changes
- KPIs to include but not limited to Productivity, quality, TAT, Attendance and Attrition
- Quick turnaround using logical understanding of data
- Manages overall personnel, performance, and operation hygiene across all assigned project(s)
- Provide expertise and leadership in assigned functional area
- Manage relationship with internal and external stakeholders and functions
- Manage all client interaction and client communication. Should front end the relationship with the client
- Review and analysis of periodic reports and metrics
- Promotes, leads and supports quality initiatives targeted towards process improvements
- Actively involved in the internal audit support, ensuring all compliance parameters are met
- Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork
- Provide direction to staff; ensure resolution of problems; sets priorities
- Actively provides inputs and assistance to the senior management in the planning, implementation, and evaluation / modifications to existing operations, systems, and procedures, specifically relating to his/her assigned project(s)
- Managing attrition and building retention strategies
- Preparation of annual business plans including operating budgets
- Negotiating solutions, resolving conflicts and anticipating/handling critical situations
- Providing regular performance feedback and giving frequent formal and informal coaching sessions
- Provide support to existing team, build new team of freshers, manage quality and productivity
- Work with onshore partners to improve team performance and ensure team growth
- Manage career progression of team and have an attitude of servant leadership
- Ensure team engagement and manage attrition
Required Qualifications:
- Bachelor's degree, preferably in life sciences
- Coding Certification from AAPC or AHIMA (CIC/CCS)
- 12+ years of experience in Provider Coding - IP DRG
- Knowledge of budgeting, cost estimating, capacity utilization principles and procedures
- Knowledge of organizational structure, workflow, and operating procedures
- Good understanding of US Healthcare RCM with focus on Medical Coding
- Proficiency in IP DRG training, development of curriculum and continuous education of team with high performance outcome
- Proficient in healthcare reimbursement methodologies
- Proven good analytical skills
- Proven good interpersonal and communication skills
- Proven acumen towards employee engagements & driving customer satisfaction
- Proven ability to develop comprehensive planning and project management
- Proven ability to work effectively with a wide range of stakeholders
- Proven ability to effectively handle large teams in a fast moving business environment
- Proven ability to supervise and manage a team of frontline supervisors
- Proven ability to manage a team of 50 to 100 coders
- Proven ability to effectively interface with all levels of coding and auditing personnel (internal / external) and customers
Preferred Qualifications:
- Experience in establishing IP coding teams with end-to-end in employee lifecycle
- Experience in team management at Optum.
Job Classification
Industry: RetailFunctional Area / Department: Healthcare & Life SciencesRole Category: Health InformaticsRole: Medical Record / Health InformaticsEmployement Type: FreshersContact Details:
Company: OptumLocation(s): Chennai
Keyskills: ip drg drg team management medical coding cic hipaa us healthcare icd sap crm billing ccs cpc medical billing life sciences rcm ed pcs cpt ip hcpcs web ui ehr icd-10-cm revenue cycle management internet
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