Job Opportunity - Business Analyst / Senior Business Analyst
- GEP
- 1 - 6 years
- Mumbai
- 5 months ago
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Job Description
Role & responsibilities
Deployment responsibilities include assisting customers throughout the various phases of implementation process.
- Business Analyst/Senior Business Analyst is primarily responsible for constructing and maintenance of Business and Technical requirement documents with the customers and internal GEP resources.
- Will assist with all aspects of a deployment including (but not limited to): process configuration, feature/functionality demos, user interface configuration, user and supplier set-up.
- To act as a liaison between the customer and various groups within GEP such as Technical Support, Sales, Engineering, and Product Management.
Customer Focus
- Business analyst co-owns the responsibility of customer satisfaction with the project manager, during the successful deployment of solutions.
- Builds solution, customer, and industry knowledge by leveraging the appropriate resources (internally at GEP and externally at the client).
- Provide solutions wherever feasible, from the perspective of SMART.
Teamwork
- Executes with minimal guidance and shows strong initiative.
- Maintains regular communication with team members (e.g., face-to-face, via voicemails, emails) especially across multiple solution deployments so everyone understands status of project.
Preferred candidate profile
- 1+ years of relevant experience in product implementation
- Good communication skills and the ability to liaise with various internal teams
- Ability to document action items and drive them to completion
- Willingness to drive work to completion irrespective of the odds
- Ability to comprehend business problems and present the needed solution to the customer
Job Classification
Industry: Software ProductFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Business AnalystEmployement Type: Full timeContact Details:
Company: GEPLocation(s): Mumbai
Keyskills: Product Implementation ERP Implementation Software Implementation
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