Contractual Customer Care Executive Hindi & English (Work from Office)
- Teleperformance (TP)
- 0 - 1 years
- Kolkata
- 7 months ago
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Job Description
***Please Note: Hiring for 3 months contractual. ****
Hiring for Domestic Process
Job description:
Roles and Responsibilities:
- Provide customer support through various channels such as calling, email, chat, voice and non-voice processes.
- Handle international customer inquiries with a focus on blended process (calling email + chat).
- Offer product solutions to customers based on their requirements.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex issues.
Desired Candidate Profile
- 0-3 years of experience in BPO Customer Service or related field.
- Strong communication skills for effective interaction with customers via multiple channels (email, chat, calls).
- Ability to work in a fast-paced environment handling multiple tasks simultaneously.
- 12th pass outs, any graduates/post-graduates are eligible.
Job Details:
- Any 6 days of working
- Any 1 days of Week off
- Shift- 9 hours (Including 1 Hour break)
- Rotational Shifts/ Week-off
- Salary - 14000 CTC Months
- Location- Salt Lake, Sec-5, Kolkata
Interested candidates can contact any mentioned HRs below:
- HR Manisha: 7384734***
- HR Lakhi:8910069***
- HR Sucheta - 7439865***
- HR Usree - 8944955***
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: ContractContact Details:
Company: Teleperformance (TP)Location(s): Kolkata+ View Contact
Keyskills: Inbound Voice Process Voice Process Customer Handling Inbound Customer Service Domestic BPO
Fraud Alert to job seekers!
₹ 1.25-1.5 Lacs P.A
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