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Associate Manager - Medical Services @ Manipal Hospitals

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 Associate Manager - Medical Services

Job Description

Role & responsibilities

  • Overall coordination of medical care, monitoring quality of clinical services, conducting mortality/morbidity reviews, and facilitating NABH/JCI accreditation.
  • Ensure adherence to statutory requirements (MTP, PCPNDT, AERB, Radiation Safety, etc.) and clinical governance protocols.
  • Recruitment, credentialing, onboarding, performance appraisal, training, contracts, and addressing consultant requirements.
  • Monitor and rationalize doctor costs, surgical/medical charges, and participate in tariff revision and compensation structuring.
  • Active participation in Medical Advisory Board, Clinical HOD meetings, Infection Control, Pharmacy & Therapeutic, Ethics, Blood Transfusion, and CPR Analysis Committees.
  • Handle patient complaints, medico-legal reviews, peer reviews, draft replies, maintain trackers, and oversee safety initiatives.
  • Promote DNB/FNB/fellowship programs, continuous training on patient safety, service excellence, and healthcare communication.
  • Conduct clinical billing audits, review performance of retainers, and ensure coding accuracy.
  • Plan biomedical capex, optimize equipment utilization, digitize medical records, and implement electronic record systems.
  • Drive quality improvement programs, media management, government liaising, hospital profitability support, and patient experience enhancement initiatives.

Preferred candidate profile


  • MBBS + MBA/MHA
  • Medical Services exposure and experience
  • Knowledge on statutory compliance
  • Hospital administration knowledge
  • Good communication and presentation skills

Job Classification

Industry: Medical Services / Hospital
Functional Area / Department: Healthcare & Life Sciences
Role Category: Healthcare & Life Sciences - Other
Role: Healthcare & Life Sciences - Other
Employement Type: Full time

Contact Details:

Company: Manipal Hospitals
Location(s): Bengaluru

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Keyskills:   Hospital Administration Medical Operations NABH Medical Services Hospital Operations

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₹ 10-17 Lacs P.A

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Manipal Hospitals

At Manipal Hospitals, we are devoted towards clinical excellence, patient centricity, and ethical practices. Our commitment to clinical excellence is palpable in the high calibre of our team of medical practitioners. Our nursing staff and paramedical professionals are highly competent and provide ...