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Virtual Relationship Manager - NR VRM @ Indusind Bank

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 Virtual Relationship Manager - NR VRM

Job Description

Overall Job Description

VSMs roles and responsibility include:

  1. Expand existing customer relationships for CASA and assets.
  2. Building effective relationship with clients to retain and developing sustainable relationship.
  3. Identify client financial and other banking needs and cross sell the required products to ensure stickiness with bank.
  4. Work closely with other departments to ensure that customer instructions are executed in timely and correct manner.
  5. Improving customer experience by collating customer feedback identifying areas to improve such as operational, administrative processes and competitiveness of products and services.
  6. Maintaining an awareness of relevant products and services available from group sources and elsewhere in order to provide the best solutions for clients.
  7.  Maintain complete relationship record for assigned client accounts.

Job Classification

Industry: Banking
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: Indusind Bank
Location(s): Mumbai

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Keyskills:   client servicing Virtual Relationship Manager portfolio management & relationship management

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₹ -6 Lacs P.A

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Indusind Bank

IndusInd Bank Ltd. is a Customer-focused, technology-based, ISO 9001:2000 certified new generation private sector Bank with ambitious growth plan is looking for the following position.