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Admission Counsellor - Degrees @ upGrad

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 Admission Counsellor - Degrees

Job Description


We're looking for an Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.


Roles & Responsibilities


  • Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA.
  • Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.
  • Identifying references through the existing customer base to increase the sales pipeline
  • Details pertaining to lead discussions & conversion should be updated real-time on CRM (Salesforce) software
  • Responsible for adherence of the inside sales process, tools and data management.
  • Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
  • Handle Objections and Price Negotiation in order to generate Sales Revenue.
  • Maintain effective communication till the time learner is onboarded

Job Classification

Industry: Education / Training
Functional Area / Department: Sales & Business Development
Role Category: BD / Pre Sales
Role: Business Development Executive (BDE)
Employement Type: Full time

Contact Details:

Company: upGrad
Location(s): Visakhapatnam

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Keyskills:   Sales Calling Inside sales Counselling

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₹ 2.25-3.5 Lacs P.A

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upGrad

upGrad is one of India's leading ed-tech platforms, transforming online higher education by offering industry-relevant programs in collaboration with top global universities. Focused on upskilling working professionals and empowering learners across career stages, upGrad delivers world-class lear...