Client Support Associate @ IndiaMART

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Client Support Associate

IndiaMART
1 - 3 years
Noida, Gurugram
8 months ago
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Job Description

What the Role involves :

1 Position holder will be an individual contributor.

2 Build and manage productive, professional relationships with clients using Telephonic and/or video conversations.

3 Ensure clients are using and deriving benefit from IndiaMART.

4 Ensure products/services in clients e-catalog are accurately defined.

5 Prompt resolution of client complaints.

6 Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures.

7 Daily 10-12 meaningful telephone/video calls with clientsRole & responsibilities

Designations- Executive/Sr. Executive/Assistant Manager

CTC - 3.36 LPA - 3.9 LPA plus upto 1 LAC lucrative incentives

Location - Noida Sector 135 (Head Office)

Experience- 1 to 3years

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Sales & Business Development
Role Category: BD / Pre Sales
Role: BD / Pre Sales - Other
Employement Type: Full time

Contact Details:

Company: IndiaMART
Location(s): Noida, Gurugram

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Keyskills: Communication Skills Negotiation Pressure Handling Convincing Power Verbal Communication Strong Communication Skills Interpersonal Skills

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₹ -4 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IndiaMART

IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...

Client Support Associate @ IndiaMART

Home > BD / Pre Sales