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Executive/Sr Executive | Business Delivery Common @ IndiaMART

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 Executive/Sr Executive | Business Delivery Common

Job Description

The position holder will be an individual contributor
  • Build and manage productive, professional relationships with clients
  • Ensure that clients are using and derive benefit from IndiaMART
  • Interact with clients over calls & video calls to achieve weekly,monthly sales and client retention targets
  • Prompt resolution of client complaints
  • Daily 18-20 client video meetings and call discussions for sales & servicing
  • Accurate mapping of products/services in clients e-catalog
  • Systematic follow-up with the clients to ensure time-bound closure tosales & service issues
Educational Qualifications:

Any graduation ,or MBA/PGDM

Skills Required:

Sales , Upselling , Client Retention , Negotiation Skills , Communication , Client Servicing

Job Classification

Industry: Internet (E-Commerce)
Functional Area / Department: Sales & Business Development
Role Category: Sales Support & Operations
Role: Customer Engagement
Employement Type: Full time

Contact Details:

Company: IndiaMART
Location(s): Noida, Gurugram

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Keyskills:   Sales Upselling relationship management Client Retention Client Servicing

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IndiaMART

IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...