Center Manager - Tele Sales
- IndiaMART
- 3 - 6 years
- Ranchi
- 6 months ago
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Job Description
Share your resume on Email ID*******3@In******t.com
Job Responsibilities:
We are looking for a dynamic professional to manage channel sales partners
for subscription sales via tele-centers. Key responsibilities include team
hiring, stakeholder engagement, training, KPI tracking, performance
monitoring, and process improvement. The role also involves coordinating
with product/data teams, ensuring timely payouts, and preparing
performance reports.
- Channel Development: Manage multiple channel sales partners for subscription sales through tele-centers, adhering to SOPs, SLAs, and pricing models.
- Team Management: Drive hiring to meet manpower targets and maintain team productivity.
- Stakeholder Engagement: Communicate with stakeholders to resolve operational challenges.
- Training: Conduct onboarding and ongoing training to ensure knowledge transfer and product/process updates.
- Performance Monitoring: Track KPIs like data usage and lead conversion to boost productivity.
- Operational Evaluation: Monitor metrics such as calls, talk time, and pitch quality to optimize performance.
- Compliance & Payouts: Ensure accurate and timely partner payouts after due diligence.
- Cross-Functional Collaboration: Work with product and data teams to improve lead quality and process efficiency.
- Reporting: Prepare regular performance reports for management and internal review.
Key Skills:
- Team Leadership: Extensive experience in building and managing large teams of 40+ members, fostering collaboration and high performance.
- Relationship Building: Develop strong rapport with team members using a consultative sales approach to drive engagement and productivity.
- Effective Communication: Excellent listening, questioning, and networking skills to foster meaningful connections and drive results.
- Reporting & Analysis: Expertise in report management, data analysis, and aligning insights with business objectives for informed decision-making
Experience and Education:
- MBA graduate with strong academics
- 3+ yrs. of experience in Sales / Acquisition / Retention
- Preference for candidates with team handling experience of 40+ team members in last 2yrs
Job Classification
Industry: Internet (E-Commerce)Functional Area / Department: Sales & Business DevelopmentRole Category: Retail & B2C SalesRole: TelesalesEmployement Type: Full timeContact Details:
Company: IndiaMARTLocation(s): Ranchi
Keyskills: Client Acquistion Team Management Sales Telesales Direct Sales Cold Calling Inside Sales Concept Sales B2B Sales Business Development
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IndiaMART
IndiaMART is Indias largest B2B online marketplace that connects buyers and sellers across the country. It helps small and medium businesses grow by providing a digital platform to showcase their products and services and reach customers easily. IndiaMART operates across multiple product categorie...
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