Salesforce - Implementation Manager
- Genpact
- 8 - 13 years
- Pune
- 9 months ago
- Email to a friend
- Report this job
Job Description
Inviting applications for the role of Principal Consultant-Implementation Manager, SFDC!
In this role you will be responsible for simplifying complex IT Systems solutions for customers in all industries, understanding how to structure a process capture and process improvement initiative and how to facilitate the client through a pragmatic decision-making process.
Responsibilities
- Lead implementation projects and be completely accountable for all aspects.
- Develop and review the project plan, milestones, and delivery.
- Lead solution discussion for Solution architect
- Interact with project stakeholders and manage expectations
- Preparation of Functional requirement document and closure with all stakeholders
- Ensure application documentation is as per standard
- Suggest improvements in system development
- Guide technical leads and developers
- Team handling and issue resolution
- Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business.
- Being involved in implementation, training and testing of the solutions
- Supporting business transition and helping to establish change
- Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead.
Qualifications we seek in you!
- Experience in Operational excellence related projects.
- Experience in complicated software projects.
- Relevant experience in the F&A domain
- Project Management knowledge including working on tools like MS projects etc.
- Must have strong domain and operations experience in OTC domain
- Excellent MS office skills
- Working knowledge of ERPs like Oracle, SAP
- Good verbal and written communication skills, appropriate for Executive level communication and reporting
- Preferred qualifications
- Customer Interaction Skills
Preferred Qualifications/ Skills
- Effective stakeholder management
- Critical thinker, problem solving attitude
- Fast and independent decision maker
- Excellent documentation and writing skills
- Good listener and communicator
- Confident presenter
- Team building skills / team player
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Implementation ManagerEmployement Type: Full timeContact Details:
Company: GenpactLocation(s): Pune+ View Contact
Keyskills: Project Planning Implementation Salesforce
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