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Application /Support Analyst @ Luxoft

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 Application /Support Analyst

Job Description


Project description
This is a support-focused IT role for non-clinical applications used in healthcare or hospital environments. You'll be responsible for:aily operations of various software applications
Troubleshooting and maintenance
Testing and validation
Documentation and change management
Cross-functional coordination
On-call support esponsibilitiesnderstand how these applications support hospital operations roubleshoot and maintain these systems ork with different departments (IT, facilities, security, etc.) ocument processes and follow change management protocols e flexible and responsive, especially during off-hours kills
Must have years of IT experience trong critical thinking and problem-solving ood business understanding of operational workflows xcellent communication and teamwork bility to learn new applications quickly xperience with non-clinical systems like VAC acilities work order management ey management isk/feedback reporting ecurity incident reporting lass tracking embership management ice to have D StaffCredentialing and privileging software for medical staff mnigoSecurity incident reporting and case management L6 / ConvergeRisk management and patient safety reporting MS (Accruent)Facilities management and work order tracking rane / TracerEnsembleHVAC system monitoring and control b>Location - pune,mumbai,chennai,banagalore

Job Classification

Industry: Legal
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: System Analyst
Employement Type: Full time

Contact Details:

Company: Luxoft
Location(s): Mumbai

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Keyskills:   risk management change management application support troubleshooting protocols cms avaya cms problem management verint avaya pbx aes sql server technical support servicenow itsm incident management voip linux avaya sip unix wfm itil

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Luxoft

Luxoft India LLP