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Technical Writer @ Atos

Home > Quality Assurance and Testing

 Technical Writer

Job Description

Total Experience: 6-12 years

Job Location: Pune, Mumbai, Chennai and Bengaluru

Educational Qualification: Bachelors or Masters degree in Computer Science, Engineering, or related field.

Job Roles and Responsibilities:

  • Gather and document business & technical requirements for Telecom.
  • Research, design, write, and maintain technical documentation.
  • Create and manage documentation in modern tools such as, Confluence, Swagger, FrameMaker and Oxygen xml.
  • VoIP and SIP Protocol Knowledge
  • Knowledge on IP networks (ESInet), call routing & location validation
  • GIS & mapping tools (Esri certification Good to have)

Job Requirements:

  • Collaborate with engineers, developers, QA, DevOps, and SMEs to gather information and ensure technical accuracy.
  • Familiarity with version control systems (e.g., Git), CI/CD tools, and issue tracking platforms (e.g., Jira,).
  • Design workflows for emergency response, call routing, and dispatch operations.
  • Analyse call flows, GIS integration, and CAD systems for optimization.
  • Ensure seamless interoperability between PSAPs, ESInet, and telecom networks.
  • Act as a liaison between emergency teams, telecom providers, and IT developers.
  • Develop UAT plans, support validation, and troubleshoot deployments.
  • Maintain documentation, track incidents, and ensure FCC, NENA, and DHS compliance.

Our Offering:

  • Global cutting-edge IT projects that shape the future of digital and have a positive impact on environment
  • Wellbeing programs & work-life balance - integration and passion sharing events
  • Company Initiative Benefits
  • Courses and conferences
  • Attractive Salary
  • Hybrid work culture.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: Blockchain Quality Assurance Engineer
Employement Type: Full time

Contact Details:

Company: Atos
Location(s): Mumbai

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Keyskills:   continuous integration confluence ci/cd framemaker jira technical writing ip networking documentation cad sip protocol robohelp swagger gis routing cucm git xml call routing devops quality assurance voip telecom sip technical documentation

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