Hiring For Helpdesk Associate in Service Desk @ NLB

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Hiring For Helpdesk Associate in Service Desk

NLB
1 - 5 years
Noida, Gurugram
6 years ago
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Job Description

Dear Candidate,

Hiring for Helpdesk Associate in Service Desk - Noida

Job description:

- Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.

- Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.

- Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer.

Basic Qualifications

- Helpdesk Associate in Service Desk

- Must be a Graduate

- Good communication skills with 6+ months of international calling experience

- Good comprehension & writing skills

- Must possess excellent customer handling skills

- Should be comfortable to work in rotational shift with 24x7 support window

If you are interested in applying, kindly revert with your updated resume along with following details:

Current CTC:

Expected CTC:

Notice Period:

Current Location:

Share Cv :sh***********r@nl********s.com or co****t@85*******8

Perks and Benefits

shift Allowances

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Nlb Services
Location(s): Noida, Gurugram

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Keyskills: l1 windows helpdesk pc hardware technical helpdesk Outlook Configuration service desk international voice process us shift chat troubleshooting it helpdesk outlook config customer handling email communication skills

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To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

NLB

NLB SERVICES PRIVATE LIMITED Our definition of success is the tangible, measurable difference we make to our clients' processes and bottom lines.- Sachin Alug, CEO

Hiring For Helpdesk Associate in Service Desk @ NLB

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