Job Requirements
Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices.
Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management.
3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal)
CSA/ CAD certifications (Compulsory).
CIS-HRSD/ CIS-ITSM certification (Compulsory).
Strong knowledge of JavaScript.
Experience customizing ServiceNow using: Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions.
Extensive hands-on experience with web-based languages: JavaScript, CSS, Jelly, XML, HTML, and Glide.
Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs.
Experience in agile development environments.
Strong understanding of ITIL practices and their application in ITSM and HRSD solutions.
Excellent communication and presentation skills

Keyskills: presentation skills javascript servicenow web technologies portal development css inbound android workflow analysis java ui xml json html servicenow development client scripts rest sqlite ui policy hrsd csa itsm retrofit agile glide soap itil
Birlasoft (India) Limited is a global IT services company specializing in digital transformation, cloud solutions, and enterprise technology consulting. It provides services across application development, infrastructure management, analytics, and ERP systems, helping businesses modernize and optimi...