Customer Service Associate
- Devika Staffing
- 98 Positions
- 4 months ago
- Email to a friend
- Report this job
Job Description
we count on the customer service department to interact professionally with our valued customers when they have questions or concerns. Were looking for a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions using a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues with a customer-first business mentality. This person should also have experience in sales, as the opportunity may arise to promote company products and services. The most successful customer service representative will have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, the representative will be integral in reinforcing our reputation for exceptional customer service.
Customer Support Executive Responsibilities
Build expert, dynamic knowledge of the companys products and services
Conduct research with available resources to satisfy customer inquiries
Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review
Other Details
Salary-28,000/- to 49,000/-
Required Experience-0 To 4 Years
Minimum Age-18
Requirements
Qualification Required-Diploma,B.tech,M.tech,Engineering,All Graduate,Intermediate
Work Department-Customer Support
Work Industry-IT,Automation,Banking,Finance,Education,Telecom,
Skills-Friendly and welcoming manner with clients and other members of the customer service team
for more clarification contact to this number-hidden_mobile
Also Share Your CV hidden_email
Regards
HR Placement Team
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Customer Service (Domestic)Functional Area: Not SpecifiedRole/Responsibilies: Customer Service AssociateContact Details:
Company: Devika StaffingLocation(s): Asansol,
Keyskills: microsoft word customer service microsoft outlook excel back office
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in