Solution Engineer @ Indus Valley Partners

-Good verbal/ written communication skills :
Clients will be based in us/uk
-Good Analytical Skills -
Should be able analyse issues in production environment
-Understanding of Financial Instruments.
basic understanding of payments/wire transfers and expense management
-Good understanding of Database (preferably MS-SQL) and/or working with financial data and reporting 1-2 years of relevant work experience in performing IT operations process and managing client communications
Analyze and troubleshoot process problems so as to make continuous and permanent improvements
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Develop and implement process improvement strategies.
Ready to work in shifts
Qualifications - MCA, BE/ BTech
*Graduates with relevant work exp can be considered as well
*Support experience would be preferred
Mandatory Skills
Comm Skills, Excel, SQL