B2B Portfolio Architect
- Orange Business
- 15 - 20 years
- Bengaluru
- 7 months ago
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Job Description
SAFe B2B Portfolio architect to support customer journeys within the Service Management perimeter (Incident management, Change management, Customer reporting, Customer solutions end-to-end monitoring, )
Your missions
- Lead the architecture within the I Use I need Help SAFe Portfolio in sync with multiple teams from Customer Experience, Operations, Marketing, Global Process, IT, etc
- Ensure architectural consistency and alignment with enterprise-wide architecture strategies
- Define the Portfolio functional, software and technical IT strategy & architecture
- Design a future-ready, cost-efficient IT with business & IT teams
Your main activities
- You operate in a context of large-scaled agility You provide architectural guidance and governance at the Portfolio level, ensuring alignment with SAFe practices and principles:
- You manage architecture demands within your Portfolio
- You collaborate with Enterprise Architects (at Orange Business level) to ensure that Portfolio-specific architectures fit within the broader architecture framework and Orange Business strategy
- You work closely with Solution Architects & Customer Architects to ensure each solution is aligned with the overall Portfolio roadmap and business goals
- You animate a System Architects (from Delivery Value Streams) circle within your Portfolio
- You define and maintain the Portfolio target architecture, aligned with business objectives
- You lead the efforts for building the Architecture runway
- You lead architecture initiatives within the Portfolio, with a focus on seamless integration across systems and services
- You act as the Business Owner for Enablers EPICs
- You ensure Portfolio architecture is consistent with enterprise-wide architecture strategies and complies with architecture standards and best practices
- You drive continuous improvement of the Portfolio architecture, adapting to changes in technology and business requirements
- You facilitate cross-Portfolios collaboration with other Portfolio architects, ensuring that shared services, data, and technologies are leveraged effectively across Portfolios
- You bring your knowledge about external frameworks, standards and guidelines (TMF, Open Digital Architecture, )
- You establish strategies for data architecture to uphold the precision, consistency, and security
- You propose solutions to enhance the efficiency of systems, cut costs, and elevate the customer & Orange employee experience
- You describe the transformation steps from the as-is architecture situation towards the target architecture to be reached
- You develop and uphold architectural documentation
- You keep abreast of emerging technologies and industry developments
Your qualifications:
- 15+ years total experience with 10+ relevant experience
- Excellent client facing communication skills Ability to communicate effectively with technical teams and business stakeholders
- Proven ability to manage architecture (functional, software & technical) in a large, scaled agile environment
- Strong experience with SAFe framework and Portfolio-level architecture SAFe for Architect certified
- Understanding of B2B Telecommunications products and processes: proven experience with industry frameworks like TM Forum, Open Digital Architecture (ODA), and telecom-specific technologies is a plus
- Very good knowledge of ITIL processes for Operations Support Systems: Case Management, Incident/Problem Management, Change Management, Knowledge Management, Maintenance Operations Management, Scheduled works, Intervention Management, Customer & Orange employee reporting, Observability and Monitoring
- Knowledge of following editors solutions: Service Now, Splunk, Ciena UAA
- Knowledge of automation engine for change network as code, net dev environment in a zero-touch-access approach
- Familiarity with modern architecture patterns, cloud technologies, and enterprise integration approaches
- Proven experience with architecture governance on complex projects / programs, including key design decisions
- Expertise in architectural frameworks such as TOGAF, Zachman, or similar is a plus
- Working experience with architecture tools
- Problem-solving skills
- Autonomy
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical ArchitectEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Bengaluru+ View Contact
Keyskills: Service management Telecom Automation Change management B2B Architecture TOGAF Business strategy Monitoring Data architecture
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