Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in the designated territory.
Help generate revenue by driving occupancy and ensuring availability of sellable rooms
Ensure collection of accounts receivable/outstanding amount from clients/accounts
Maintain and review monthly sales tracker of accounts and targets
Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster
Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
Resolve issues arising between property owners, customers & internal team
Cross-functional approach through coordination with multiple teams across organization
Key Performance Indicators
Ensuring occupancy (URNs) month on month
Prepaid (PP) & Pay at Hotel (PAH) realization
Ensuring daily availability of Sellable rooms (DSRN)
Ensuring customer (Cx) metrics
Job Classification
Industry: InternetFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Area Sales Manager (B2B)Employement Type: Full time