Oracle Middleware Administrator/Weblogic Admin
- Oracle
- 2 to 6 Yrs
- karnataka
- 7 months ago
- Email to a friend
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Job Description
- As a member of the Support organization at Oracle, your primary focus will be to provide post-sales support and solutions to our customer base. You will serve as an advocate for customer needs, addressing post-sales non-technical inquiries via phone and electronic channels. Additionally, you will handle technical inquiries related to the use of and troubleshooting for our Electronic Support Services. In this role, you will act as a key point of contact for customers, fostering customer relationships with Support and offering guidance to internal Oracle employees on various customer situations and challenges. In the position of Systems Engineer, you will engage with the customer's IT staff regularly. Whether working on-site at the client's location or remotely, you will be responsible for resolving moderately sophisticated technical issues related to the installation, maintenance, repair, and workarounds for Oracle products. A sound knowledge of select Oracle products and supported platforms is required. You will have the opportunity to collaborate with senior engineers and management, with some autonomy in your work. Your responsibilities will include working independently within established policies and procedures, ensuring high levels of customer satisfaction through effective customer interaction. A Bachelor's degree in Computer Science, Engineering, or equivalent experience is preferred, along with at least two years of related experience. This position is classified at Career Level - IC3. The Advanced Customer Services (ACS) division within Oracle's Customer Service Organization specializes in establishing long-term relationships with customers through service contracts and project-based services. ACS offers a wide range of IT services on fixed-price and T&M basis, catering to large Oracle customers with critical applications and processes. This unit provides tailored support to ensure that organizations derive maximum value and performance from their Oracle technology investments. As part of the Oracle Advanced Customer Services team, you will be involved in installing, configuring, and coordinating Oracle WebLogic Server. You should possess expert knowledge of Oracle WebLogic Architecture, clustering, domain configuration, and performance tuning. Experience with WebLogic upgrades, patching, and troubleshooting is essential. Strong communication skills, customer leadership abilities, and a proactive approach to problem-solving are key requirements for this role. Candidates with additional skills in Docker, Kubernetes, Containers, Oracle Enterprise Manager (OEM), and Oracle certifications will be preferred. The role may involve some travel and requires availability to work in a 24x7 environment. At Oracle, we value diversity and inclusion, fostering a culture that celebrates varied perspectives and insights. Our commitment to inclusivity extends to providing reasonable accommodations for individuals with disabilities throughout the recruitment process and in their roles. We strive to create a work environment where all voices are heard and valued, driving innovation and excellence in our endeavors. Oracle, as a global leader in cloud solutions, thrives on innovation and diversity. Our inclusive workforce, built on integrity and collaboration, has enabled us to adapt and succeed in a rapidly changing landscape for over four decades. We offer a competitive suite of employee benefits, including medical coverage, life insurance, retirement planning, and more, designed to prioritize our employees" well-being and growth. If you require assistance or accommodation due to a disability during the application process or in your role at Oracle, please contact us at +1 hidden_mobile, option one. We are committed to supporting individuals with disabilities in performing their essential job functions.,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Oracle Middleware Administrator/Weblogic AdminContact Details:
Company: OracleLocation(s): Karnataka+ View Contact
Keyskills: Oracle WebLogic Server Performance Tuning Docker Kubernetes Technical Troubleshooting Analytical Skills
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Oracle
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