*Proficient in Marathi, English and Hindi communication (Written and Verbal) skills
*Ability to multi-task and work autonomously within team environment
*Ability to research issues/problems and provide a 'solution-based' approach
*Basic MS Office Understanding
*Good presentation skills
*Has Nudge for Customer Service Management
*Conduct new hire trainings
*Training content creation
*Nesting Support
*BQ agent performance improvement through coaching & feedback
*Drive innovation & product/ process enhancement
*Drive refresher and policy updates plan based on production needs

Keyskills: Customer Service Training Training And Development Content Creation Training Need Analysis Coaching Content Development Training Content Mentoring Customer Service Operations Training Delivery
Morningstar, Inc. is a leading provider of independent investment insights in North America, Europe, Australia, and Asia. The Company offers an extensive line of products and solutions that serve a wide range of market participants, including individual and institutional investors in public and priv...