Quality Assurance Associate III
- Conduent
- 2 - 6 years
- Visakhapatnam
- 5 months ago
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Job Description
Job Track Description:
- Performs business support or technical work, using data organizing and coordination skills.
- Performs tasks based on established procedures.
- In some areas, requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Expands skills within an analytical or operational process.
- Maintains appropriate licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Establishes the appropriate approach for new assignments.
- Works with a limited degree of supervision.
Functional Knowledge
- Has developed skillset in a range of processes, procedures, and systems.
Business Expertise
- Helps teams to integrate and work together to support the achievement of company goals.
Impact
- Impacts a team, by example, through the quality service and information provided.
- Uses discretion to modify work practices and processes to achieve results or improve efficiency.
Leadership
- May provide informal guidance to junior team members.
Problem Solving
- Ability to problem solve, self-guided.
- Evaluates issues and solutions to provide the best outcome for clients and end-users.
Interpersonal Skills
- Clearly and effectively exchanges information and ideas.
Responsibility Statements
- Creates a quality checklist to determine potential defects.
- Reviews transactions and selects samples for auditing.
- Performs risk assessments related to performance monitoring and financial operations.
- Understands the connectivity of up-stream and down-stream processes with respect to the process they are auditing.
- Validates audit findings with operations personnel to concur with root cause analysis (RCA).
- Performs other duties as assigned.
- Complies with all policies and standards.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Quality AssuranceRole Category: Business Process QualityRole: Quality AnalystEmployement Type: Full timeContact Details:
Company: ConduentLocation(s): Visakhapatnam
Keyskills: software testing regression testing manual testing root cause analysis quality assurance capa project management quality control quality audit automation testing spc process improvement kaizen quality management fmea poka yoke troubleshooting ppap
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