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Branch Collection Incharge @ Smfg India Credit

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 Branch Collection Incharge

Job Description

      Collections on delinquent accounts through customer meeting. Have a daily visit plan basis the PTP. In case of broken PTPs getting a revised commitment from customer for payment. Collection of bounce charges Giving feedback to BCI / BU Manager/Credit Manager on market issues. Frauds Updating DCR (Daily Collection Report) Reporting to BCI by EOD with the DCR for review Maintenance of receipt books Ensure of third party payment in the absence of the customer ensure relevant process is followed. Tracing of skip customers by liaising with FCU or other innovative means. Ensure receipts are given even if there are part payments made. Handling customer queries Ensure once the receipt book is complete the same is entered in the receipt control register with sign offs taken. Gives Early warning inputs regularly through market, industry and customer level feedback in order to avoid surprise delinquencies. Take various market references and build touch points for customer reference. Check and keep tab on industry trends, key factors impacting industry, performance of trade in local market and regulatory impact To be conversant in usage of MPot machine  

Employement Category:

Employement Type: Full time
Industry: NBFC ( Non Banking Financial Services )
Role Category: Others
Functional Area: Not Specified
Role/Responsibilies: Branch Collection Incharge

Contact Details:

Company: SMFG India Credit
Location(s): Bengaluru

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Keyskills:   collection collections process recovery

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₹ 0 to 4 Yr

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Smfg India Credit

SMFG India Credit (Formerly Fullerton India Credit Co. Ltd.) is a non - banking financial company in India. It is headquartered at Mumbai, India and deals with financing across retail and rural segments. The company provides unsecured as well as secured lending products through a diverse branch net...