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Value Added Professional @ Biofuelcircle

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 Value Added Professional

Job Description

  • Work closely with the operations team to keep a track record of the Value-Added Services process and feedback collection for process optimization
  • Collaborate with Customer Success, Finance, Platform operations, and On-field operations teams to ensure smooth execution and issue resolution related to service delivery
  • Maintain records, preparation of periodic performance reports, and conduct gap analysis of execution processes.
  • Actively monitor service performance and work on an action plan to improve operational efficiency and service experience.
Ideal Candidate Profile
  • General Background:
Experience: 1-3 years of experience in sales support, supplier onboarding, platform operations, and data management.Employment History: Indian/ Multinational Co/ Boiler manufacturing/ Biofuels/ Biomass / Agri Tech / Farm Sector product company.

Technical Competency

  • Knowledge: Energy Industry or Enterprise Software/ B2B sales/ Solutions sales/ Services sales / Enterprise sales
  • Any Specific Need: Ability to create and manage relationships, Exposure to dealing with small and medium-scale suppliers and other business entities, understanding of internet-based platforms.
  • Strengths: Ability to convince, strong communication skills, process orientation
  • Education/ Training: Graduate/ Postgraduate/ Engineering with a Management qualification will be preferred
  • Presentation/ Communication Skills: Strong written and Verbal Communication skills
  • Interpersonal Skills: Assertive and friendly
  • Leadership Traits: Performance focus, Objective-driven

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Full time

Contact Details:

Company: Biofuelcircle
Location(s): Pune

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Keyskills:   Field operations Process optimization Value added services Data management Process orientation Issue resolution Gap analysis Biomass Operations Sales support

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Biofuelcircle

About Us: Incorporated in mid-2020, BiofuelCircle has created a digital platform for bioenergy supply chain. The companys vision is to Empower the Green Economy, through a reliable, end-to-end supply chain for Biomass, Biofuels and other Bio-Products. BiofuelCircle is enabling a circular economy fo...