Multiple Vacancies @ Assignx Global

Home > Customer Service (International)

Multiple Vacancies

Assignx Global
18 Positions
Jaipur
5 months ago
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Job Description

Handle incoming calls/outgoing, emails, and chat queries from customers.
Provide accurate information about products/services and resolve issues efficiently.
Escalate complex issues to relevant departments when necessary.
Maintain detailed and accurate records of customer interactions in the system/CRM.
Follow up with customers to ensure issue resolution and satisfaction.
Assist customers with order processing, billing, refunds, and account management.
Adhere to company policies, procedures, and quality standards.
Work closely with cross-functional teams (sales, technical, operations) for smooth resolution.
Provide feedback to improve customer experience and highlight recurring issues.
Meet defined performance metrics such as response time, resolution time, and customer satisfaction.
Should be fluent in English & Hindi

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Multiple Vacancies

Contact Details:

Company: Assignx Global
Location(s): Jaipur

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Keyskills: hindi english communication skills

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Assignx Global

AssignX, a leading recruitment firm dedicated to connecting businesses with top-tier talent.

Multiple Vacancies @ Assignx Global

Home > Customer Service (International)