Quality Assurance with ISO 9001 and Green Belt
- Quest Global
- 10 - 15 years
- Bengaluru
- 5 months ago
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Job Description
Job Description
- Be a change agent in bringing in data driven approach in problem solving & decision-making process.
- Interact with Customers, understand requirements and achieve their KPIs.
- Drive Lean Sigma methodology in implementing Process & Quality improvements across the Centre.
- Train Green Belts (GBs) using relevant modules & exercises Periodic mentoring of GB projects, tracking progress and driving timely closure.
- Identify Improvement opportunities and achieve quality objectives.
- Identify process gaps, non-conformities support in conducting RCAs and data analysis on problems.
- Periodic monitoring & control of Quality Management System
- Plan, execute, and document internal audits in accordance with ISO 9001 and CMMI models to improve overall project maturity of the Delivery Unit.
- Support the development, maintenance, and improvement of QMS and process frameworks.
- Promote quality awareness and provide training related to QMS, ISO, and CMMI practices.
- Monitor adherence to standard operating procedures and conduct process reviews.
- Prepare documentation for audits and reviews.
- Proposal review and signoff of First of Projects.
- First of Projects tracking and enable team in successful execution of these projects.
- Prepare quality reports and dashboards.
- Status reporting to Senior Management on regular basis, seek support or intervention wherever needed.
- Should be able to understand Project and Quality metrics, guide the project team in managing projects.
- Assist in preparing the organization for external/customer audits and assessments.
Work Experience
Required Skills (Technical Competency):
- Good working experience with IPMS (Integrated Project Management System) and GPF (Global Project Management Framework).
- Good knowledge and understanding of QMS, standards and process frameworks of ISO 9001 and CMMI.
- Basic understanding of process improvement methodologies.
- Ability to mentor and guide team in performing Root cause analysis.
- Ability to mentor and guide team in continuous improvement.
- Ability to mentor and guide team in preparing for standard audits.
- Proficient in tools like MS Office, QMS tools, audit management systems, and document control systems.
Key Attributes:
- Understand deliverables to internal and external stakeholders.
- Diligent, with attention to detail and a passion for quality.
- Assertive, adaptable and Analytical.
- Good documentation, and problem-solving skills.
- Strong relationship building skills.
- Excellent collaborator.
- Self-motivated and self-reliant.
- Effective communicator at all levels.
- Good at Team Management.
- Team player, able to work on own initiative.
- Can-do attitude, willing to go the extra mile.
- Passion for problem solving & continuous improvement.
- Green Belt Certified (Preferred).
- Excellent communication skills, both written and spoken English.
Required Qualifications:
- Bachelors degree in Engineering
- Total 15-18 years of experience and 4-5 years of experience in GPF (Global Project Management Framework). Good PMMA score in internal audits.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Quality AssuranceRole Category: Business Process QualityRole: Quality SpecialistEmployement Type: Full timeContact Details:
Company: Quest GlobalLocation(s): Bengaluru
Keyskills: 9001 Green Belt Project Management ISO Quality Assurance QMS Quality Management CMMI GPF IPMS
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