Specialist : Twilio Flex @ Mastek

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Specialist : Twilio Flex

Mastek
10 - 15 years
Noida, Gurugram
7 months ago
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Job Description

Greetings from Mastek!

We have an exciting opportunity for you. We are seeking a Specialist - Twilio Flex. Sharing below job details, please apply if you are interested and have relevant skillset.

Experience : 10+ years
Job Location : Gurgaon, Noida, Chennai, Mumbai, Pune, Bangalore, Trichy and Ahmedabad.
Shift Timing : 3 PM IST : 12:00 AM IST

Skillset:

Must have skills: Twilio Flex (Cloud platform), ReactJS, HTML/CSS, Applications Development, AI
Secondary skills that desired on top of above: Cisco, CVP Call STudio/ICM Scripting, SQL, Python, CUCM,

Additional details:

Experience in optimizing telephony IVR, ACD & Dialer systems, processes and staff using high-tech methodologies.
Experience in design, development, deployment and management of Telephony, Call Center & AI technologies across the enterprise.
Experience with Contact Center technologies (Genesys, Alvaria/Aspect, AWS, NICE/INContact, Five9, Nuance, Twilio (TwiML, Studio and Flex), BrightPattern, WFM systems, etc.)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Mastek
Location(s): Noida, Gurugram

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Keyskills: IVR Contact Center Twilio ACD

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Mastek

Mastek Ltd Mastek Ltd. is a global software solutions and integration services provider which designs, develops, integrates and maintains business applications to enable enterprise solve complex, mission-critical business problems.On the Best PathOur delivery processes have been certified at ISO...

Specialist : Twilio Flex @ Mastek

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