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CarDekho Group | Product Operations @ Cardekho.com

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 CarDekho Group | Product Operations

Job Description

Overview:


CarDekho Group is looking for a Product Ops Associate who will act as a bridge between product & business teams to enable our product team across Used & New Car pods and help them move faster, make smarter decisions, and deliver exceptional customer experiences by ensuring seamless processes, data-driven insights, and cross-functional alignment.


Key Responsibilities:


  • Drive process improvements, maintain SOPs/documentation, and identify gaps for smoother product delivery.
  • Track and report product KPIs through dashboards; highlight risks/blockers and escalate when needed.
  • Analyze data (SQL/Excel) to derive insights, conduct RCAs, and support decision-making with actionable recommendations.
  • Coordinate across product, engineering and design teams to align on feedback, fixes, and feature launches.
  • Manage product tools (ticketing, dashboards, reporting systems) and ensure consistent usage across teams.
  • Support product release cycles, feature launches, and operational workflows.
  • Support onboarding, training, and knowledge sharing to enhance product team effectiveness.
  • Collaborate with cross-functional teams for fixes, enhancements, and process alignment.

Requirements:


  • Prior experience in Product/Business Ops & Product Analysis
  • Strong analytical skills with proficiency in Excel/SQL.
  • Excellent communication, documentation, and stakeholder management skills.
  • Familiarity with product tools like Jira & Confluence

Job Classification

Industry: Software Product
Functional Area / Department: Product Management
Role Category: Product Management - Technology
Role: Product Operations Associate / Lead
Employement Type: Full time

Contact Details:

Company: Cardekho.com
Location(s): Noida, Gurugram

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Keyskills:   Product Operations Product Management Product Support Problem Solving Product Analytics

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Cardekho.com

We are a House of Brands, transforming the ordinary with our technology-driven solutions, serving millions every day. Founded as a car review platform in 2008, we have evolved into a unicorn conglomerate with brands catering to diverse consumer needs. CarDekho began by fulfilling the mobility as...