Job Description
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Facility Executive- Soft ServicesDepartmentIntegrated Facilities Management
Reporting ToAssistant Facility Manager (IFM)
Number of Subordinates:Positions GoalTo provide operational and administrative support to the Facility Management team assigned. Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practise. Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager to provide timely reports to the Facility Management. Deliverable Role/ResponsibilitiesProvide support to the AFM to ensure critical operational items are attended to within agreed time framesTo provide relief support to the F&A site teams as needed, including but not limited to the positions of Client Interface Administrator, Facilities Administrator, Facilities Officer, etc.To assist with the site audits & floor walks to be undertaken on entire Client siteAssisting in tabulating site defects leading from the audits & floor walks and assisting with the setting of deadlines for the defects to be rectifiedEnsure timely training & reporting thereafter for Housekeeping, Dispatch, Pantry Boys, Cafeteria staff etcFull responsibility of the site during the entire shiftFiling of site related documents including but not limited to challans, GRNs etcEnsure enough consumables stock is maintained on site & any shortfalls to be reported to the site leadEnsure all processes are followed as per the Standard Operating Procedures of JLL. viz. Stationery, midnight snacks etc, material movement etc.Timely submission of reports as requested by Asst Manager & Facility ManagerEnsure employee health & safety & related servicesEnsure that appropriate vendor escalation process is followedEnsure that all cleaning & maintenance schedules are adhered toEnsure completing any specific responsibilities as specified by the managersTracking of Facility Operating ExpensesProcessing of all invoices for payment first take approval of Client / FM and then submit to MIS and billing department.Liaison with the client Finance team Client billing / invoicing and follow up payments by clientsMonitoring of all housekeeping / pantry / stationery consumables and ensure reorderingMaintenance of Billing TrackerArrangement of all consumables and supplies for Client / VIP visits and arranging / blocking of Board rooms for meetings and Conferences and brief the Receptionist. Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping, Security, Maintenance and Keep AFM / FM updated.To prepare the snag list Soft copy date wise and coordinate with BMS and housekeeping to close the noticed points.Proper check on vending machines and photocopier machine reading.Checking H.K attendance on daily basis.To check food quantity, and Food testing before lunch/Dinner startsCoordinating for Medical Emergencies as and when requiredTake regular briefings of Help Desk/ Mail room Executive.Provide management advice to Helpdesk for escalated issues.Insure immediate response to priority Calls.Coordinate with facilities helpdesk regarding the arrangements of the day.Oversee the Front office Function during the shiftEnsure Visitors are promptly attended by FOEEnsure that FOE has placed newspaper and magazine in the reception area.Oversee the Mailroom process during the shift.Provide management advice to Mailroom for escalated issuesTo check the attendance of our vendors employee.Prepare weekly shift/duty rosters for Helpdesk, Front Desk, and Mailroom,Manage the inventory control of all facility related items.Maintain Proper Log Book and mention the follow up jobs if pending in next shift.Log Book Shared with FM every in every shift. Education / Yrs. of ExperienceBachelors Degree in any discipline, a minimum of 1-2 years of experience in a corporate environment. Tertiary qualifications in building management and/or business desirable. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives
Skill SetsExposure and experience in dealing with multinational corporate organizationsAbility to adapt and perform under pressurePossess strong interpersonal skills with the ability to build rapport quickly.Good communication skillsLocationOn-site Gurugram, HR
Scheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
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Job Classification
Industry: Real Estate (Co-working)
Functional Area / Department: Administration & Facilities
Role Category: Facility Management
Role: Facility Manager
Employement Type: Full time
Contact Details:
Company: Jones Lang LaSalle
Location(s): Kolkata
Keyskills:
mail room
facility administration
facilities management
facility management
housekeeping
vendor management
cafeteria management
soft service
guest house management
general administration
office administration
housekeeping management
