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Customer Service Executive @ Muthoot FinCorp (MFL)

Home > Customer Success, Service & Operations - Other

 Customer Service Executive

Job Description

Role & responsibilities


To ensure quality of business and operational eciency through proper process adherence and facilitate smooth functioning of branches.

  • Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.

Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions

  • Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being

Preferred candidate profile

Result Orientation

Customer Service & Retention Focus

Digital Mindset

Relationship Building

Process Knowledge/ Orientation

Effective Time Management

Cross Selling / Upselling Skills

Business Development

Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services


Job Classification

Industry: NBFC
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Muthoot FinCorp (MFL)
Location(s): Karimnagar

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Keyskills:   Cross Selling Upselling CSE Gold Loan Operations Customer Handling Customer Acquisition

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₹ 50,000-2.25 Lacs P.A

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Muthoot FinCorp (MFL)

\n\nMacquarie is a global financial services group operating in 32 markets in asset management, retail and business banking, wealth management, leasing and asset financing, market access, commodity trading, renewables development, specialist advisory, capital raising and principal investment.