Customer Support Executive @ Hinduja Global

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Customer Support Executive

Hinduja Global
1 Positions
Mumbai
4 months ago
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Job Description

Job Title: Customer Support Executive
Location: Hiranandani Quantum, Thane
Payroll Company: Hinduja Global Solutions Ltd (HGS)
Employment Type: 1-Year Contract

Experience Required:

1 to 3 years in Customer Support or similar roles

Minimum Qualification:

Graduate (in any stream)

Job Responsibilities:

Handle customer queries through email and phone calls
Provide accurate and timely resolutions to customer issues
Maintain a high level of professionalism and empathy while communicating
Draft clear and concise emails for query resolution
Ensure customer satisfaction through effective support

Key Skills Required:

Excellent communication skills in English (spoken and written)
Strong email writing and mail drafting ability
Good interpersonal and problem-solving skills
Customer-centric attitude
Basic computer proficiency

Employement Category:

Employement Type: Full time
Industry: Banking
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Executive

Contact Details:

Company: Hinduja Global
Location(s): Mumbai

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Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Hinduja Global

Hinduja Global Solutions Limited Hinduja Global Solutions Limited Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades. A leader in customer experience management, HG...

Customer Support Executive @ Hinduja Global

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