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Zonal Team Lead @ Bigbasket

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 Zonal Team Lead

Job Description

 Responsibilities:

  • Manage end-to-end operations, from order processing to final closure.
  • Supervise and guide teams to maintain operational stability and achieve high productivity.
  • Collaborate with internal and external stakeholders for smooth order processing and timely dispatch.
  • Coordinate with city teams to oversee and control operational activities across the zone.
  • Maintain a high level of On-Time Delivery (OTD) through effective route planning.
  • Develop and maintain operational reports, sharing them with relevant teams as required.
  • Monitor performance metrics and ensure adherence to operational standards.

Qualifications & Skills:

  • Minimum 1 year of experience in Operations (Logistics, Supply Chain, or related field preferred).
  • Strong leadership and team management skills.
  • Good communication and coordination abilities.
  • Problem-solving mindset with the ability to handle operational challenges.

Job Classification

Industry: Retail
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Bigbasket
Location(s): Pune

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Keyskills:   Inventory Management On-Time Delivery Manpower Handling Warehouse Operations

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Bigbasket

Big Basket is an Indian online grocer headquartered in Bangalore, India, and currently owned by Tata Digital. It was the first online grocer in India, set up in 2011. It is a registered company with the name Supermarket Grocery Supplies Pvt. Ltd. As of January 2023, the company operates in more tha...