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Sr Technical Analyst EUC @ Progressive Infotech

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 Sr Technical Analyst EUC

Job Description

Role & responsibilities


Job Description:-

1. Supported user base of at least 100+ end users

2. Address user tickets regarding hardware, software, and networking

3.Knowledge of basic network troubleshooting at desktop level

4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc.

5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software.

6. Perform routine updates of desktop hardware and software

7. Rebuild, configure, and repair desktop equipment as needed

8. OS Installation, Outlook Configure

9. IT H/W Diagnosis & troubleshooting

10. Applications & OS Troubleshooting referred candidate profile.

11. Basic knowledge of MAC.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: IT Infrastructure Services - Other
Employement Type: Full time

Contact Details:

Company: Progressive Infotech
Location(s): Mumbai

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Keyskills:   Desktop Support Outlook Configuration VPN Ticketing Tools DNS SLA MS Office Outlook DHCP Active Directory

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₹ 2.25-3.25 Lacs P.A

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Progressive Infotech

Nasscom-McKinsey placed our client at the upper end of the value chain in software outsourcing. Could it be why over 90 offshore projects have been placed with us since our inception in 1987, ensuring a technical and functional edge, as well as faster time-to-market for our client's products. A larg...