Role & responsibilities
Job Description:-
1. Supported user base of at least 100+ end users
2. Address user tickets regarding hardware, software, and networking
3.Knowledge of basic network troubleshooting at desktop level
4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc.
5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software.
6. Perform routine updates of desktop hardware and software
7. Rebuild, configure, and repair desktop equipment as needed
8. OS Installation, Outlook Configure
9. IT H/W Diagnosis & troubleshooting
10. Applications & OS Troubleshooting referred candidate profile.
11. Basic knowledge of MAC.

Keyskills: Desktop Support Outlook Configuration VPN Ticketing Tools DNS SLA MS Office Outlook DHCP Active Directory
Nasscom-McKinsey placed our client at the upper end of the value chain in software outsourcing. Could it be why over 90 offshore projects have been placed with us since our inception in 1987, ensuring a technical and functional edge, as well as faster time-to-market for our client's products. A larg...