Client Relationship Executive @ Bigbasket

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Client Relationship Executive

Bigbasket
0 - 5 years
Bengaluru
7 months ago
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Job Description

Role & responsibilities

Coordinate with clients over calls and emails to resolve queries.
Follow up on pending invoices and ensure timely clearance of payments.
Handle UPR (Unpaid Payment Receipts) and update records.
Act as the point of contact between internal teams and clients for payment-related issues.
Maintain client communication logs and escalate issues when necessary.

Job Classification

Industry: Retail
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Account / Relationship Management - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Bigbasket
Location(s): Bengaluru

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Keyskills: Client Coordination Client Handling Excel Calls Handling invoice followup Payment Followup

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₹ -4 Lacs P.A

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Designation / Expected Role

Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

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Bigbasket

Join the Pioneers of Online Grocery in India. At bigbasket, were not just delivering grocerieswe’re delivering the future of retail in India. As the pioneering brand in online grocery, we've led the way in transforming how millions of Indians shop for daily essentials. Today, we’re taking tha...

Client Relationship Executive @ Bigbasket

Home > Voice / Blended