Jewellery Consultant @ Malabar Gold

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Jewellery Consultant

Malabar Gold
2 - 4 years
Mumbai
5 months ago
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Job Description

Key Responsibilities:

Assist customers in purchasing jewellery via website, chat, email, and calls
Convert inbound/outbound leads into successful sales
Support post-sale services such as queries, feedback, and complaints
Coordinate with internal teams to ensure timely resolution and product fulfillment
Drive two key KPIs: Sales Growth and Customer Satisfaction
Learn jewellery-specific calculations and product knowledge
Maintain adherence to company processes and quality standards

Skills Required:

Excellent communication and customer handling skills
Knowledge of jewellery category is a plus
Proficiency in handling chat and voice platforms
Sales-oriented and motivated to meet targets
Basic understanding of CRM or order management systems

Interested candidates can send their CV on je**********e@ma*********p.com

Job Classification

Industry: Gems & Jewellery
Functional Area / Department: Sales & Business Development
Role Category: Retail & B2C Sales
Role: Retail & B2C Sales - Other
Employement Type: Full time

Contact Details:

Company: Malabar Gold
Location(s): Mumbai

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Keyskills: Sales Customer Relationship Jewellery Gold Upselling Retail Sales Cross Selling CRM Management Sales Executive Activities

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₹ 2.75-4 Lacs P.A

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Malabar Gold

Malabar Group, with its headquarters in Calicut, Kerala, India and having 15 business verticals spread across 13 countries, is the fastest-growing business conglomerate in the world with an annual turnover of USD 6.2 Billion and a size of over 21,000 management team members worldwide. ESG (Environ...

Jewellery Consultant @ Malabar Gold

Home > Retail & B2C Sales