Hiring For Billing, Order Entry, Dispute & Collections ||
- Sutherland
- 1 - 3 years
- Mumbai
- 5 months ago
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Job Description
Hi Falks,
Greeting From Sutherland.
Hiring for O2C Tower.
- Bachelor's degree with 1-3 years of experience in Billing, Order Entry, Dispute & Collections
- Understanding of Accounts Receivables process
- Follow-up with customers via emails to ensure timely collection of payments for assigned portfolio
- Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Collaborate with various stakeholders (Finance, Sales,Operation, Legal & Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
- Monitor high-risk accounts and ensure timely escalation of challenges to management
- Continually look at ways to improve the customer experience
- Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
- Meet the monthly productivity goals
- Reconcile complex accounts and have excellent attention to detail
- Prepare daily ageing report
- Strategize the portfolio
- Supervise resolution of billing disputes, short payments, and credit issues.
- Work with internal and external stakeholders for better resolution
- Provide visibility to the leadership
- Manage O2C, Collection,Oversee customer collections, international collections experience is mandate
Shift - 5.30PM to 3.30AM,
Saturday & Sunday Fixed Off,
Only Graduate with similar Experience,
Excellent Communication skills.
Notice Period-
- Preferred Immediate joiners only
Drop your CV to Me*********n@su*************l.com
OR Call HR - Mehjbin - 9136559*** (WhatsApp).
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TA*******k@Su*************l.com
Thanks & Regards,
Mehjbin Khan
Job Classification
Industry: BPM / BPOFunctional Area / Department: Finance & AccountingRole Category: Finance & Accounting - OtherRole: Finance & Accounting - OtherEmployement Type: Full timeContact Details:
Company: SutherlandLocation(s): Mumbai
Keyskills: Dispute Resolution Order To Cash Collections Process Dispute Management O2C Billing Cash Collection Order Management Ar Collection Accounts Receivable Order Processing
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