Work Mode - Remote (Night Shift)
Notice Period - Immediate Joiner / 30 days Max
Key Responsibilities:
1. Monitor production systems and respond to incidents, alerts, and escalations in a timely manner
2. Perform root cause analysis and provide fixes for recurring issues
3. Write and optimize SQL queries to analyze and resolve data-related issues
4. Manage and automate routine UNIX/Linux system tasks
5. Work closely with development, QA, and infrastructure teams to ensure seamless production operations
6. Participate in on-call rotation and ensure 24x7 availability during support shifts
Required Skills and Experience:
1. 3+ years of experience in Production Support or Application Support roles
2. Proficiency in SQL (querying, data analysis, basic performance tuning)
3. Good working experience with UNIX/Linux commands and scripting
4. Exposure to monitoring tools (e.g., Splunk, Grafana, AppDynamics) is a plus
5. Ability to handle pressure and manage incidents independently
6. Excellent problem-solving and communication skills.

Keyskills: sql linux data analysis splunk unix kubernetes load runner performance testing nagios jmeter docker ansible java git devops jenkins shell scripting mysql python sql queries root cause analysis production support appdynamics grafana aws