Customer Care Executive @ IGT Solutions

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Customer Care Executive

IGT Solutions
0 - 3 years
Noida, Gurugram
6 months ago
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Job Description

Customer Service Representative Job Summary: -
We are looking for a dedicated/ professional and detailed oriented CCR for an Airline Process. This role involves providing customer service support for airline process.
We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Who we are looking for?

Handle customer inquiries and resolve issues efficiently
Provide accurate information to customer
Process transactions and maintain customer records.
Deliver excellent customer service and enhance customer satisfaction.

What you would be doing?

Minimum Bachelor's degree/ Under grad with experience.
Prior experience in customer service
Strong communication and interpersonal skills.
Ability to handle customer queries and complaints effectively.
Relevant work exp. Preferably customer service
Good Spoken English
Computer Skills ability/experience using computer applications
Typing Speed
Query Handling Etiquette

What you will be signing up for?

Promising career progression
Best in industry compensation
Transport facility
Comprehensive training and development throughout your tenure
World class work culture, you would not want to miss!

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills: International Voice Process Blended Process Excellent Verbal And Written Communication Skills Fluent English Airline Process Customer Service Travel Process Excellent Communication In English International Process International BPO

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₹ 50,000-3 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...

Customer Care Executive @ IGT Solutions

Home > Voice / Blended